Refund Policy

We offer a full refund under the following conditions:
Your order has been placed, but no one has fulfilled it.
You made a purchase by mistake.

In some cases, we may also provide store credit as an alternative refund option.

Once a virtual item has been transferred to you, D2Honor is not responsible for any loss or alteration for any reason. This includes, but is not limited to, hacks, scams, theft, rollbacks, patches, bugs, accidental deletion, character/account removal, or expiration. We do not offer replacements, repairs, substitutions, or refunds for lost virtual items under any circumstances.

To protect your virtual items, we strongly encourage you to take all necessary precautions after the transfer. Please be aware that engaging in activities that violate a game’s Terms of Use may lead to account suspension or closure. In such cases, we cannot provide refunds for any fees or costs related to the virtual item transfer.

By using our service, you acknowledge and agree to this refund policy and our terms of service. We are committed to ensuring your privacy and compliance with all applicable laws and regulations.

If you have any questions or concerns regarding our refund policy, please contact us. We are here to provide you with the best possible service and support.